Warranty Policy
AR GP Group Ltd, trading as UK Stock Car Parts, ("we" / "us"), is the operator of this website (https://www.ukstockcarparts.co.uk). By placing an order through our website, you will be agreeing to the terms below with regards to a potential Warranty Claim on the item/s you have purchased. These are provided to ensure that all parties are aware of, and agreed upon, this arrangement.
WARRANTY POLICY
1 - Warranty Inclusions
- Manufacturing defects in materials
- Structural integrity of body kits and parts under normal use
- Fitment issues, provided the part was installed correctly on the intended vehicle model.
2 - Warranty Exclusions
- Normal wear and tear, cosmetic damage, or minor imperfections that do not affect product performance.
- Damage caused by improper installation, modification or misuse.
- Accidental damage, impact, or collision-related issues.
- Any costs associated with labour (installation, removal or reinstallation of the product/s).
3 - Warranty Claim Process
To file a warranty claim, please follow the below steps:
- Contact us within 3 months / 90 days of receipt of the items.
- Provide evidence - submit clear photos or videos of the defect, along with a brief description.
- Our team will then assess the claim, and if successful at this stage, the claim will progress to a Warranty Return.
- At which point, the customer is required to pre-pay the return shipping. Please keep proof of this, as if your warranty claim is successful, we will reimburse you the return shipping costs.
- If approved, we will provide a replacement or issue a refund in the form of store credit, at our discretion.
4 - Limitations & Legal Disclaimer
This warranty is non-transferrable and applies only to the original purchaser.
Our liability is limited to the replacement of the defected product; we are not responsible for any indirect damages or additional costs.
We reserve the right to modify this policy at any time without prior notice.
Contact us
For any warranty-related enquiries, please reach out to us at ukstockcarparts@gmail.com
